A startup sales strategy is a pre-requisite for the launch of a product/ service. In most of the startups, the entrepreneur himself dons the role of selling. Hence, how to locate the customers, where to sell and how to get continuous flow are the concerns most startup have to address.
A sales strategy consists of a plan that positions a company’s brand or product to gain a competitive advantage. Successful strategies help the company to focus on target market and communicate with customers in relevant and meaningful ways.
Creating a successful sales strategy requires planning and market analysis.
Image Source- Pixabay- Geralt
The cost to replace customers is six times the cost of retaining them.
The sales strategy can be based on the following pearls of wisdom.
ü Booz Allen says, “Make your consumer an advocate: Shift marketing objectives from sending a message to facilitating conversations with and between consumers.”
ü According to McKinsey, three-quarters of all industries are driven by WOM (word of mouth) and should dominate your startup sales strategy
ü Traction by Steve Browne
The best example is, when Steve Jobs launched IPOD he did not talk about technical details. The single line ‘that you can carry thousands of songs in your pocket’ was a powerful message.
How to tell an effective story must be part of any sales strategy.
The strategy depends on whether you are in B-B or B-C segments. Further the strategy will be different for a product or service.
The sales strategy should be based on both direct and indirect methods.
The focus should not only be on acquiring customers but also on retaining them.
The startup entrepreneur should ensure that customers share their experiences on their webpages. Every time an experience is shared the owner has to respond either thanking or appreciating the suggestions for improvements.
The strategy should be based on customer knowledge and market knowledge.
1. Customer Knowledge
The heart of any business is the customers and a complete understanding of the following is required.
i. Problem the product/ service solves
ii. Why they buy
iii. Where do they buy
iv. What they are willing to pay
2. Market Knowledge
i. Market Size
iii. Distribution Channels
iv. Market Gaps
Startup Sales Strategy-Key to do list
(Source- Startup Owl}
To Sell is Human.- The Surprising Truth about moving others--Dan Pink
to the U.S. Bureau of Labor Statistics, one in nine Americans works in sales.
Every day more than fifteen million people earn their keep by persuading someone
else to make a purchase.
But dig deeper and a startling truth emerges:
Yes, one in nine Americans works in sales. But so do the other eight.
Whether we’re employees pitching colleagues on a new idea, entrepreneurs enticing funders to invest, or parents and teachers cajoling children to study, we spend our days trying to move others. Like it or not, we’re all in sales now.
To Sell Is Human offers a fresh look at the art and science of selling. As he did in Drive and A Whole New Mind, Daniel H. Pink draws on a rich trove of social science for his counterintuitive insights. He reveals the new ABCs of moving others (it's no longer "Always Be Closing"), explains why extravorts don't make the best salespeople, and shows how giving people an "off-ramp" for their actions can matter more than actually changing their minds.
Along the way, Pink describes the six successors to the elevator pitch, the three rules for understanding another's perspective, the five frames that can make your message clearer and more persuasive, and much more. The result is a perceptive and practical book.
A sales strategy helps in planning how to identify the right type of customers, type of sales pitch and the budget, a startup can allocate for customer acquisition.
The founder should lead and help craft a definition of and a list of characteristics of who your ideal customers are.
The business should track as much as possible, as one can’t improve something that is not measured.